Apple Technical Specialist jobs. The company is by far the only one I have worked for that makes its employees feel like they are truly cared about. Page 1 of 64 jobs. Only Apple-certified repairs are backed by Apple. When a … We had very little (if any) work place drama with about 150 employees in total. … The typical Apple Technical Specialist salary is £9. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. Apple really values itâs talent and except for a few problematic managers here and there; they really take care of their employees. In this role, you won’t be expected to repair hardware. The managers were all great and they were never above doing what they asked of their employees. For corporate jobs (no retail) the process is standard. , And how can know if the application is selected for the next step . Apple Recruitment Process. GREAT training on everything Apple and customer service. Apple is okay , growth is slow , people been there for 10years trying to be a manager but they hire from outside. 1,841 Apple Specialist interview questions and 1,371 interview reviews. for 24 mo. They make it very difficult to promote. To be considered for the best entry-level IT jobs, you need a comprehensive resume that displays your skills as well as the value you'd bring to a company. Analysis by David Goldman, CNN Business. A technical support specialist is someone who provides assistance and technical support to either businesses or consumers that are experiencing technical, hardware, or software issues. What are the steps along the way? Taxes and shipping not included. How long does it take to get hired from start to finish at Apple? Additional Apple Card Monthly Installments and iPhone Payments terms apply. Additional terms from Apple or Apple’s trade-in partners may apply. Tap Download and Install. As someone who is on the tech side, I encounter many customers with many emotions. In the US alone, Apple has 265 retail stores across 44 states. I'd say electric because the experience was exhilarating. or $999 before tradeâin. The retail side however, is fairly easy because Apple provides the necessary tool to make the job flow simple. The application process for positions at Apple is competitive and selective and comprises many different types of interviews. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training … How did you feel about telling people you worked at Apple? Some counterfeit and third party power adapters and batteries may not be designed … But great opportunities to learn, to travel and great benefits. If you get a bad manager, they can ruin your career. All my employees were fantastic to work with. Be kind, wow your customer, and be emphatic, and you will be great here. Technical Specialist, 08/2014 to Current Company Name – City, State. Can let you go and push sales even though there isn’t any commission. Technical Specialist Sep 2015 to Current Company Name － City, State. Your promotions depend on your managers (especially People Manager), and their is turnover. If you aren't driven or motivated to be better don't work here or you will get burnt out on the culture. Diversity and inclusion are important to Apple's culture and they make that very known with regular discussions. Working at Apple is definitely a fun job. What about part time work. Due to financial concerns, I needed to find a job very quickly. Apple Retail Technical Support Roles. Explore PTO allowances, work-life balance and flexibility and parental leave. I settled on Technical Support Specialist with a major global company. Question: Q: Apple Jobs/Roles (Genius/Technical Specialist) More Less. $9.99/month after free trial. I love working for Reddit because I know that my opinion and expertise is valued and respected. Search job openings, see if they fit - company salaries, reviews, and more posted by Apple employees. or $699 before tradeâin, From $41.62/mo. Management for the most part had employees backs when positioning tough solutions to customers. There is a ton of nepotism within select markets though. The teams feels very much like family and many of them are life long friends. Do you need previous job experience to work at Apple? To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with iOS 12.4 or later or iPadOS. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer … Technical Specialist: Full-Time or Part-Time. I had trouble rendering the video last night but I got it to work, sorry for the delay.=)RateCommentSubscribeThank You! Itâs hard to judge management as a company because every store is different but I had some managers that cared and others that didnât. Apple Retail Technical Support Roles. As a creative person, you are limited in what you can do on the side because Apple has their hands in so many industries. During my time I made many friends that I consider close. When a customer needs assistance, you quickly assess their situation. The employee breaks where extremely generous and very well paced making days fly by. We’re here to help. Monthly pricing: Available to qualified customers and requires 0% APR, 24-month installment loan with Citizens One or Apple Card Monthly Installments and iPhone activation with AT&T, Sprint, T-Mobile, or Verizon for purchases in an Apple Store. Apple Inc. All rights reserved. From occasionally paid lunches to even Covid testing! Apple has a secret division experimenting with VR hardware Fallout 76 and West Virginia's Tourist Department partner up Virginia adds … 143 Apple Apple Technical Specialist jobs. A large majority of ProMac’s clients are repeat customers. Great people to work with! Available for qualifying applicants in the United States. Price includes a $30 AT&T, T-Mobile, Sprint, or Verizon discount. 1. Requires activation with carrier. They have an amazing culture and I have made lifelong friends with my coworkers. Awesome job with personal rewards. That's honestly the biggest downside which is why working for this company is so great. Whichever option you choose, you’ll get your product back working exactly the way it should. Just like any workplace a lot of nepotism Which felt impossible for growth , but loved the amazing environment and diversity! You must be at least 18 years old. Teams at Reddit prioritize communication and collaboration with genuine care for the platform and communities. Let job seekers know what it's like to work at your company. Shared on October 4, 2019. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training … for 24 mo. Learn about AppleCare plans. Explore leadership during COVID-19, working conditions and WFH support. I will say for what most employees bring to the company I do think they should have a better starting pay. 1,841 Apple Specialist interview questions and 1,371 interview reviews. 4. 4. REFERRALS ARE KEY. 3. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Technical Experts will carry out problem-solving across a range of products, and repairs on iPhones only. Each of those locations employs … Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). Posted by just now ... [Hiring] Engineering Project Specialist (EPS), Technology Development Group - Jobs at Apple (Apple) ... help Reddit App Reddit coins Reddit premium Reddit gifts. At Apple, we see the whole you. Can let you go and push sales even though there isnât any commission. Their was so many times in different locations as well you would fine someone getting promoted that didnât make no sense where In which they where actually breaking repairs. Essential work responsibilities of an Apple Specialist are approaching potential customers, identifying customer needs and preferences, recommending products, demonstrating product features, answering to client inquiries, collecting payments, … This site contains user submitted content, comments and opinions and is for informational purposes only. At apple they were very focused on your growth as much as their own growth as company. Hey there ladies and gents. 607 Apple reviews. Apple made a big mistake with its new iMacs. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Like every Friday? Great work environment, APPLE truly cares for their employees, managers will back you up and are true leaders. My specific role was just to replace iPhone batteries, it was a 6 month contract position, that ended earlier in 3 months. Again managers would always promote who they basically like. Career recommendations for Technical Specialist, Explore information on salaries, job satisfaction, skills and more, Popular locations for Technical Specialist in US. I specifically work in the retail environment so I cannot speak on behalf of corporate. I am debating wether or not I should work full time or part time and I’d love some information on salary before I make my choice. Our community is ready to answer. When it comes to getting a job in Apple retail, referrals are everything. [Hiring] HK-Technical Specialist - Jobs at Apple (Apple) Close. Iâve met too many that leave out of frustration with overcoming this objective. for 24 mo. No set schedules . or $999 before tradeâin2, Buy directly from Apple with special carrier offers. 2021 Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Beware of counterfeit parts. They will promote the ones they like. 66%say women are treated fairly and equally to men. There were several trainings that were required and many that were additional that were available to you to grow. Apple Salaries trends. How did you get your first interview at Apple? Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch. To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with iOS 12.4 or later or iPadOS. Great work life balance. Updated 2:34 PM ET, Wed April 21, 2021. Everything is good except it is extremely hard to advance further up. Work environment is very inclusive to all kinds of people. Technical Specialist starts at a minimum hourly rate of $17.00. However, because of proper training depending on the issue itâs easy to work with a customer but if not you always have a manager to help out the situation. flexible schedule, great school programs, healthcare plans. Hours fluctuate so you can work 18 and canât get anymore or 30 when they short staff. Great pay, benefits, culture and environment. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. This estimate is based upon 52 Apple Technical Specialist salary report(s) provided by employees or estimated based upon statistical methods. You are welcome to upload your CV and a cover letter to the company’s website. When a customer needs assistance, you quickly assess their situation. See which role best matches your experience. Additional terms from Apple or Appleâs trade-in partners may apply. Working at Apple was a fun experience. Some examples of these issues are slow performance, connection problems, and an inability to access data. We’ll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. No commitment. These considerations can cause your compensation to vary. Great management that cares about their employees health and work life balance. for 24 mo. An unofficial community to discuss Apple devices and software, including news, rumors … For many Apple fans, there’s a hypnotic allure to the idea of working for their favorite tech company, even if it’s just a job manning the Genius Bar at the local Apple Store. What is the interview process like at Apple? To manage Apple Card Monthly Installments, you need an iPhone with iOS 13.2 or later or an iPad with iPadOS 13.2 or later. They treat us super well all the time. Update to the latest version of iOS or iPadOS by going to Settings > General > Software Update. I worked at Apple part time for two and a half years while I was going to school. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp.If you'd like to view their content together, click here. or $699 before tradeâin1, Buy directly from Apple with special carrier offers, From $41.62/mo. 172 votes, 23 comments. Sort by: relevance - date. Apple’s Night Shift on the iPhone and iPad reduces the blue light on screens after sunset, which it claims may help people sleep better. Graduated last August with a 3.5 GPA, a large focus of my degree was data science. Plan automatically renews after trial until cancelled. Copyright © Plan automatically renews after trial until cancelled. Apple is a great place to build professional and personal skills. Even though you are working retail hours in a retail store, you feel just as valued by the company as the Home Office folks. 10 best entry-level IT certifications to launch your career IT certifications can verify your knowledge in different skillsets, boost your pay and … How often do you get paid and on what day of the week? They have an incredible training program that has helped me in my career greatly. Goes to show the quality of people that are hired at my location. Great company to work for overall. Very helpful when I needed assistance when performing a repair. Apple or its trade-in partners reserve the right to refuse or limit any trade-in transaction for any reason. My supervisor was great to work with. Technical Specialist: Full-Time or Part-Time. working with products you love and some that youâve lived with throughout your whole life is pretty cool. Since starting ProMacNYC way back in 2004, Jed “Mac Daddy” Weaver has helped solve computer problems for over a thousand computer owners in NYC, offering friendly but expert, affordable, personalized, non-geeky, Boutique Computer Tech Support, upgrades and many repairs. When a customer needs assistance, you … Additional Apple Card Monthly Installments and iPhone Payments terms apply. I never felt like I was going to work; it felt fun and exciting being there. Inconsistent hours, nepotism, not many opportunities for advancement. Great company to grow and learn. Free interview details posted anonymously by Apple interview candidates. Benefits are phenomenal as well especially for me being a part time employee. In this role, you won’t be expected to repair hardware. Incredibly great team and benefits. The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users. We’ll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Obtaining just full time is a struggle especially when they keep splitting full time slots into multiple part time slots. Really valued their employees, Great opportunity to learn sales and something about yourself. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. We carefully consider a wide range of compensation factors, including your background and experience. From $29.12/mo. They allow you to be yourself, and to be yourself around your coworkers as well as your customers. Specialist/technical Specialist (Former Employee) - New York, NY - August 1, 2020 Apple is okay , growth is slow , people been there for 10years trying to be a manager but they hire from outside. Helpful, happy and energetic. I absolutely love working for Apple. How many Hours are usual? Can be rewarding, but does only feel like a stepping stone, One of the best companies I have worked for, Technical Specialist - Best job I've ever had, Great place to learn customer service skills, I think itâs a good company to work for, Great company. Highly refined customer service skills, such as: listening skills, empathy, and aligning with customers diverse wants and needs; Advanced troubleshooting and problem solving skills; Comfort and familiarity with technology and computer skills Technical Specialist salaries at Apple can range from £4 - £12. Apple certification programs are IT professional certifications for Apple Inc. products. A free inside look at company reviews and salaries posted anonymously by employees. Apple Footer. Apple certification programs are IT professional certifications for Apple Inc. products. $9.99/month after free trial. Salaries posted anonymously by Apple employees in Singapore Area. The difference between "Specialist" and "Genius". This company truly cares for its employees. Trade-in values vary based on the condition, year, and configuration of your trade-in device, and may also vary between online and in-store trade-in. I am nearing the end of the interview/hiring process for a technical specialist position at my local Apple store. Little room for growth especially management positions. Information technology is a field that has lots of job openings, so how do you get the attention of the top hiring managers? You can meet a lot of nice people and make some lifelong lasting friends. The closing shift could use more organization. Only on occasion did management end up bending to customers demands but often it was something as a technical specialist I was unable to offer anyway. While the benefits are great, a company are profit heavy as Apple could pay a bit better. From $29.12/mo. See which role best matches your experience. How have we stayed in business so long? Displayed here are job ads that match your query. A … Apple Specialists are employed by dedicated Apple stores and their main responsibility is to assist clients with purchases. Every other Friday? Apple was one of the best job experiences I've had. For many Apple fans, there’s a hypnotic allure to the idea of working for their favorite tech company, even if it’s just a job manning the Genius Bar at the local Apple Store. If you start out as a part time, be prepared to stay as a part time for a long while before you can even get promoted to full time, say women are treated fairly and equally to men. Q: I got a phone interview since one week but didn't get a formal email about the next interviews details, is that normal ! The company culture is great, very supportive management and great benefits as well. Teaching me about product and how to conduct my job. Taxes and shipping not included. No commitment. More complex issues, and repairs on other products, will continue to be referred to Geniuses. Love their culture, lot of diversity and great coworkers. Apple will always have amazing benefits, way beyond just a cellphone plan medical dental and vision, but the company is more political then a presidential debate. What is the best part of working at Apple? Great management, great breaks, pay, healthcare, Conflict of Interest restrictions, fulltime position availability. Vote. Ask a question about working or interviewing at Apple. 476 salaries for 254 jobs at Apple in Singapore Area. Free interview details posted anonymously by Apple interview candidates. However, work comes with a lot of stress when working in the genius bar. Performed troubleshooting, diagnosis, and repair of Apple MacOS and iOS hardware and software for an average of 300 clients per month; Assessed customer needs in order to provide relevant solutions Mentored teammates on new products and strategy 2. When a customer needs assistance, you quickly assess their situation. Before Covid-19 when the store would get pretty packed, it would get pretty stressful trying to manage so many things and people at once, but I always had support from my teammates and management if I needed it. Management is generally understanding and supportive. I have a BSc in Comp Sci with a specialization in Software Engineering. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. 2.4m members in the apple community. Only reason I left was no fulltime positions had opened in the time I was there (because no one wants to leave) and Apple's Conflict of Interest restrictions is honestly way too tight. The benefits here are really good and the pay is some of the best in retail. The store was always electric, although others may say crazy. AppleCare products provide additional hardware service options and expert technical support from Apple. The actual pay may be higher depending on your skills, qualifications, and experience. Apple’s pre-employment assessment starts with an online application. Shared on February 5, 2020. Monthly pricing: Available to qualified customers and requires 0% APR, 24-month installment loan with Citizens One or Apple Card Monthly Installments and iPhone activation with AT&T, Sprint, T-Mobile, or Verizon for purchases in an Apple Store. If you arenât friends with the right people you wonât go far. Apple Repair. Work never felt like work because I loved what I did and I loved interacting with the public. Content which benefits the community (news, rumors, and discussions) is valued over content which benefits only the individual (technical questions, help buying/selling, rants, etc.). If you work retail you are working a retail schedule which usually means your hours end up all over the place and you work weekends. overall this is a good job, BUT at the end of the day itâs still retail. Technical support specialists are able to deal with most customer issues over the … Fairygodboss provides free job reviews for women, by women. Working at Apple was a great experience. Reddit is an authentically inclusive and collaborative workplace. Great place to work! Helping family, business employees, teachers and students find the right technology for their needs. Flexible hour and decent pay. Apple really does take care of their employees. Apple really trains their people well and provides endless opportunities to learn and grow.
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