Connect one end of the Ethernet cable to the port on the back of the modem and plug the other end into your PC or Router. VMedia > Internet > Cable. MEDIA MODEM SETUP Device Info Advanced Setup Layer2 Interface WAN Service NAT Security Parental Control Interface pppO Wide Area Network (WAN) Service Setup Choose Add, Remove or Edit to configure a WAN service over a selected interface. VMedia FAQ- 192.168.31.1 TV & Interne x How To: Setup your wirele Enabled x Add Enrollee MEDIA MODEM SETUP Device Info Advanced Setup Wireless Basic Secur- MAC Filter Wireless Bridge Advanced Station Info Voice Diagnostics Management Reboot 192.168.31. l/wlsecurity.html You may setup configuration manually OR through WiFi Protcted Setup(WPS) Plug the power adapter into the wall outlet and plug the other end into your modem. The technician that came for your installation should have indicated which one it is. Please check your modem manual/information to see what they are.
As Kasda and SmartRG modems usually have very similar interfaces for their different models, even if your model number is different, the provided documents should help you. You are either logged in as another user or you are logged out. Connect the modem to the phone jack using a phone cord (RJ11 cable). Get the most out of your VBox experience. Once connected, you will be brought to the Google sign-in screen. Edit Edit Description pppoe_O_O_35 Type Vlan8021p VlanMuxId Igmp NAT Enabled If you have successfully completed the setup, both the DSL/connectivity light and the inet/internet/authentication light should both be on, solid, and the right colour (the authentication light tends to slightly blink from time to time, that is normal). Attach coax cable (not included) to the back of the modem. These will be the most important information to configure your modem. Help and Support from Virgin Media. If your modem has a quick setup guide to enter the required information, please follow it and skip to Step 11. Plug the Ethernet cable into the LAN port of your modem/router and into the VBox.
Before starting, please first check that your modem is compatible with your internet plan. Unpack the modem. Connecting to the internet with the Ethernet provides a more stable connection and avoids potential video buffering. Connect one end of the Ethernet cable to the port on the back of the modem and plug the other end into your PC or Router. Attach the other end to the coaxial wall jack. If you're still not online a day after your installation, please contact our. The splitter should be provided with your Vmedia modem. If your modem is from VMedia, the splitter should be provided with it. If it is the correct phone jack, the DSL/connectivity light on your modem should turn on and become solid after 1-5 min. Attach the other end to the coaxial wall jack. If you don't have a traditional home phone line, or have a VoIP phone service (like the one from VMedia), you will not need a DSL splitter. Help Desk Software powered by SmarterTrack 10.6. You maybe be asked to setup your Wifi at the same time.
If your modem is from another internet provider, please use the instructions from that provider to configure your modem, as they may have a unique firmware on their modem.
You might need to go to the advanced settings to find it. Some might be straightforward, such as your country, timezone, or internet provider. If you cannot find that email, please contact us. By using this site, you are accepting cookies to store user state and login information. Virgin Media | Connect your own Router | Modem Mode - YouTube Most modems have a "quick set up" function. If your modem is from a different brand and not bought from a specific internet provider, please follow these instructions instead. Identify the phone jack that was activated during your installation. If not, please go to your modem settings, and find the appropriate setting to establish a PPP connection. If you would like to connect your VBox by Ethernet, your VBox will be automatically connected to the Internet once you connect your Ethernet cable to the back of the VBox. Select your Wi-Fi network and enter your network access key. If you do not have a splitter, you will need to procure one in order to have both devices connected, and you will only be able to use either your modem or your phone in the meantime. You will most likely be asked a username and password. Please also find your PPP username and password from the VMedia DSL installation email that was sent to you. Network Set Up allows you to connect the VBox to the internet either by ethernet or wirelessly. Some other info that could be asked might be the following: Connection Type: PPPoE (do not confuse with PPPoA), Address Type: Dynamic (even if you have a static IP with VMedia, please select dynamic as well), ADSL or VDSL: depends on your speed plan and region, please contact us to verify, PPP username and password: these were given to you in the email detailing your DSL installation. Contact us :+1-855-333-8269 If you are still not able to complete your modem configuration, please contact our technical support so that they may assist you.
ADSL2+ modems will only work with ADSL plans, and VDSL2+ modems are compatible with both ADSL and VDSL. You can usually leave any other setting asked as it is, without changing them. Once the DSL/connectivity light is solid on your modem, connect a computer to it by ethernet. If your modem is one of the models listed in our FAQ (mainly SmartRG and Kasda modems), and is not from another internet provider, please refer to the document assigned for that modem in our FAQ instead of following the general instructions listed below.
On the Wireless settings page, you will see a list of available Wi-Fi networks. Network Set Up allows you to connect the VBox to the Internet either by Ethernet cable (supplied in your VBox package) or wirelessly to your router. High Speed Internet Up to 120 Mbps, Cable/DSL, No fixed-term contracts. These are different from your Wifi password, or the username and password that were given to you by VMedia.
Help Desk Software powered by SmarterTrack 10.6. You will be asked several information for the setup. You can locate your router closer to the VBox and TV or use a longer cable to connect the router to your VBox.
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