Includes modem and Wi-Fi router as well as support for Xfinity voice service. Speeds that fast take HD video streaming and online gaming to a whole new level. Call Comcast several times. My 6183 is running same code. Mine must have recently updated. This means if you're subscribing to the say the Time Warner 300/20 service and you're seeing speeds at half that with the older modems, purchasing this modem will correct that and get you in the fast lane. This can be found on your Comcast monthly bill statement. Building upon the success of the SB6121, SB6141 and SB6183 Arris Surfboard Cable modems the SB6190 enhances your personal media experience, at lightning-fast broadband speed. For instance, what does it consider as a period of low data activity? ← → Have your fun. FWIW, my SB6183 just had a reset event with the diagnostics message "Resetting the cable modem due to docsDevResetNow" -- I looked at its firmware version on the Product Info tab and saw that ít's just been updated to D30CM-OSPREY-2.4.0.2-GA-00-NOSH (it was previously on SB6183-9.2.0.0-GA-03-29-NOSH since I first bought the modem 3 years ago). Smart. Re: EA9300 NEW Firmware Corrupt-FIX THE FILE! It's at the same firmware after their provisioning, SB6183-9.2.0.0-GA-03-29-NOSH, and shows a negotiated 8 channels down, and 3 up. Couldn't tell you when it was updated. All firmware on still-supported Moto Surfboard models had this removed. What are some third party DNS servers that are considered the best. All signals looked good. Hello Select your address Holiday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Free Shipping Sell Registry Coupons Subscribe & Save #FoundItOnAmazon Shopper Toolkit Disability Customer Support Find many great new & used options and get the best deals for Arris SB6183 Docsis 3.0 Cable Modem Optimum / Comcast / Cox / Spectrum at the best online prices at eBay! T3 errors and many uncorrectables. I can see mine was updated as well, because the reboot option has disappeared. On the original firmware I don't recall being able to turn off the bright blue front panel LEDs. Couldn't tell you when it was updated. It's been a long journey and the level of support I've received here has been great. The firmware is pushed by the CMTS to make sure it will work with their infrastructure. The SB6183 is best for internet speed plans up to 300 Mbps. Only works with Xfinity service from Comcast. I have the option now. No reset until an hour off phone. The SB8200 is compatible with major US Cable providers like Comcast (Xfinity service by Comcast) Cox, and others. Approved by Comcast Xfinity, Cox, Charter Spectrum, Time Warner Cable, and More. They need higher Tx? I've rebooted it several times since getting service.Guess this confirms they do update customer-owned equipment, as they should be.Thank you Altice. I'd like to know more about the Energy Efficient Ethernet feature. Utilizing the power of DOCSIS 3.0, the SURFboard SB6183 fast Comcast modem provides an ultra-fast Internet experience. Downloads 1,000 Mbps Maximum (No WiFi) 4.5 out of 5 stars 4,402 #1 Best Seller in Computer Networking Modems. This modem/router is not rented/leased from Comcast. I am no Comcast apologist, but this isn’t absolutely 100% terrible of them. This video takes you through the diagnostic screens of a Motorola or Arris Surfboard Cable modem When I google the version I have, the only results I get are from Comcast and Spectrum, nothing from Optimum. Done resets. ...Usually if the modem is offline, you can't reach the IP, but for some reason I was able to reach it, and I was tired of going downstairs to reboot it.... OK, so then how did they remove the reboot option if they didn't update the modem? I installed a new sb6183 yesterday and had my static ip removed so it would work. Visit TekSavvy's Online Help Centre https://help.teksavvy.com/ Tek Guru Will Tran is here to save the day! Obviously the DPC3941B is a all … I'm still on the older version, I just rebooted and no change. 3 people had this problem. Utilizing the power of DOCSIS 3.0, the SB6183 enables channel bonding of up to 16 downstream channels and four upstream channels, which provide download speeds up to 686 Mbps. Speeds that fast take HD video streaming and online gaming to a whole new … They do this to ensure that nothing happens to anyone upstream from your connections. I discovered a few months ago Comcast is able to push firmware updates to customer owned modems without permission. Looks like an intermediate update toward a recent version that includes CableHunt fix ... removing access to Spectrum Analyzer. Comcast does not show outages in the San Jose area. Be sure you have your Comcast XFINITY account information handy. 1995 - 2020. For warranty purposes, register your device by clicking here. Stop spending money renting your modem. Utilizing the power of DOCSIS 3.0, the SB6183 enables channel bonding of up to 16 downstream channels and four upstream channels, which provide download speeds up to 686 Mbps. Wi-Fi speeds of up to 1750 Mbps. Utilizing the power of DOCSIS 3.0, the SURFboard SB6183 provides … So even if the backdoor is not present now there is no way to trust it will never be pushed to the devices. The ARRIS SURFboard SB6183 is a DOCSIS 3.0 cable modem supporting up to 16 downstream and four upstream bonded channels to deliver a powerful high-speed internet experience. Any suggestions? But I have a different version, D30CM-OSPREY-1.5.2.3-GA-01-NOSH. Own yours today! 0 Kudos Report Inappropriate Content. It harnesses the power of DOCSIS 3.0 technology to bond up to thirty two downstream channels and eight upstream channels--providing you advanced multimedia services with data rates up to 1.4 Gbps … I've rebooted it several times since getting service. Ideal for Internet plans up to 600 Mbps. Stress free. Stayed on line for about hour with tech. Registered: 04-13-2016. SB6183 DOCSIS 3.0 Cable Modem Highlights. Save on Rental Fees. The Arris modem is the fourth modem I l have tried. Supports IPv4 and IPv6 – the latest Internet standard. This means anything directly connected to the cable plant (COAX) in your house. Find helpful customer reviews and review ratings for ARRIS SURFboard 16x4 SB6183 DOCSIS 3.0 Cable Modem Retail Package Black at Amazon.com. … Future-proof your home network with the SB6183. The event logging behavior seems to have changed following the firmware update. ARRIS’s easy-to-use SB6183 SURFboard DOCSIS 3.0 Cable Modem offers the highest speeds available in the SURFboard modem lineup. Speeds that fast take HD video streaming and online gaming to a whole new level. 16X Faster than DOCSIS 2.0; Download speeds up to 686 Mbps; DOCSIS 3.0 Cable Modem; 16 download & 4 upload channels; Supports IPv4 and IPv6 – the latest Internet standard; Compatible with major U.S. Cable Providers; Superfast. I was having many problems with my internet such as slow speeds, dropping connection, etc. Your router must support it, and not too many do.It'll save the most (up to 80% power) if you have long periods with no or little traffic in the houseMy 3 switches in the house are all "Green" 8-port GigE switches of different vendors- consuming 5-6W instead of 10-12W like my older ones. My 6183 is running same code. I don't know when the update occurred, but it was after Isaias, because I remember using the reboot button trying to get back online. With over 135 million sold, it’s a no brainer! Speeds that fast take HD video streaming and online gaming to a whole new level. After trying the obvious things like power cycling all networking devices, I noticed the cable modem was quite hot. A great modem that does it all as long as you have internet service with Comcast. Granted they are using terrible methods and tactics to disseminate this information, and effectively using this as a marketing ploy. Comcast doesn’t want customers using outdated docsis 2.0 modems because they may result in an unpleasant customer experience. To give Internet access to many devices, plug in any router you like. I think they are meant to please folks who must have pitch black ambience for their home theater experience. Any assistance is appreciated Product info to launch ANA (ARRIS's new beta Networking Assistant). Perhaps since they use the single channel sweep method, they might be more prone to the SNR issue mentioned above. We’ve got you covered. Is that what you are summarizing? Supports IPv4 and IPv6 – the latest Internet standard. Utilizing the power of DOCSIS 3.0, the SB6183 enables channel bonding of up to 16 downstream channels and four upstream channels, which provide download speeds up to 686 Mbps. Comcast will need to know the account number of your cable service and the phone number associated with your account for activation. Already own this product? In any event I'd prefer being able to dim them, rather than shut them off completely. How much time do I have for my leaking gas water heater? Copyright ARRIS International, plc. Me too. Wow that sounds like an awesome way for the NSA or anyone else to take over your home network. Our cable modems give you the speed you need at the price you want. They want their customers on the latest hardware. The graph below shows the history. That button (and the "factory reset" button) were the prime XSS (cross-site scripting) attack targets - particularly vulnerable if the page was not passworded. It adds up very significantly over the course of their expected lifetime of 10+ years: My modem's Link light and my router's WAN light are blinking all the time, so I don't see how a "Green" modem would save any power. At ARRIS, we are dedicated to the success of our customers and the transformation of their entertainment and communication experiences. The MB7420 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. The Zoom Model 5370 is a 686 Mbps cable modem certified for money-saving own-your-own cable modem programs by Comcast XFINITY, Time Warner Cable, and other leading cable service providers. Message 1 of 19 (2,410 Views) Reply. Modem appears connected and active, but when i try to connect any device i sm still redirected to the comcast device activation page. I have 200 service, if that matters. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. All Rights Reserved. The difference between the the SB6183/SB6190 and say the SB6141 is how it uses the tuner's channel width to connect on the upstream. Think phish, spam, open prize attachment, etc. on Nov 20, 2015 [deleted] tdicola on Nov 20, 2015. The Arris SURFboard SB6183 is an easy to use DOCSIS 3.0 Cable Modem which offers the highest speeds available in the SURFboard modem lineup. buildersboy. Yesterday had Comcast Business installed which meant a tech bypassed my owned Arris SB6183 for a rented Cisco DPC3941B. And support for Xfinity Voice service only send out updates after exhaustive testing and only if it addresses they... Recall sb6183 firmware comcast able to push firmware updates to customer owned modems without permission and Wi-Fi as... Is appreciated Product info the firmware is pushed by the CMTS to sure! Cmts to make sure it will work with their infrastructure are using terrible methods and tactics to disseminate information! Your Comcast monthly bill statement consider as a marketing ploy Comcast modem an! 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