Rest assured though that whenever boxes are delayed, they are still packed fresh the day they are sent! This is very true. I am not able to Sign-in to my account.
I expected something larger, or if they are that small, more than one. Sent e-mails to the company with no action or remedy to the issue. Don't expect customer service or to speak to a human at least. This is one reason I have not signed up yet. A typical lunch made with my Misfits Market produce.
We’re sorry to hear about the status of your box once it arrived and we want to make this right. Additionally, to check on the status of your current box, please log in and visit your account page here: https://www.misfitsmarket.com/account At the top of the page, you will see if your box is in the packing stage or in transit. Thank you for your understanding. Thank you! Sign up for their wait list if they do not yet deliver to your state. I don’t care if the produce isn’t pretty but if it’s over ripe or inedible I’m not interested in your product. Thank you! I’ve been a customer of Misfits Market for almost 2 years now and every time I have had to contact them about an issue with my delivery the Misfits Market Customer Service team has been quick to respond and they have always been able to resolve my issue. Spoiler: We won’t even get into apples! Any plans to expand to my state so I can purchase from Misfits Market? I am sure I will come up with the same conclusion.
They rescue imperfect produce from small farms that would otherwise go to waste since grocery stores only want “perfect” food. Hi Ella, we edited your comment to remove your personal information from a public comment. I put in a “ticket” for their “customer success team,” but it’s been three days and I haven’t heard ANYTHING.
Thank you! I have only received it once on the day I requested so far. I spend more at the grocery store, than with misfits. Does not matter whether they deliver on time or late; their fruits and vegetables are 30 % rotten and the rest must be eaten right away. Wish they would take more care packing the boxes. Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. You can review that page here: https://www.misfitsmarket.com/whats-in-your-box. Visit Misfits Market here, select which box you'd like, and paste the coupon code in when you check out. I will receive my first box today. for non-organic at the store, so roughly $3.50 for these two. Also, we have been eating more fruits and vegetables now that they show up on our doorstep every week. Very disappointed & want to cancel my subscription please. Remember, it's very easy to cancel, so if you want to just try out a box to see how you like it, you can totally do that. When we get something we don't particularly care for (like eggplant) I enjoy the challenge of finding a recipe that will knock my family out of the park and surprise their taste buds.
Hi Janet, we’re sorry to hear about your cucumbers!
Beware.
I have family and close friends who are subscribers; even my 88 year-old mother. When I ordered most things were not available so I am not going to be getting much of a variety. Hi Carolyn. Why do I have to choose a certain amount of things in each category? My first box was in great shape and looked amazing! Looking forward to the next box. The only way to do that is to empty your box and start over. the fedex driver said he got it that way.
As for customization, if you don’t customize your box, you definitely aren’t getting the leftovers! Copyright © 2020 Misfits Market - Blog on the Foodie Pro Theme, « Couscous Salad with Crispy Chickpeas, Tomatoes, and Cucumbers, This Just In: Organic Spices Are Now in The Marketplace! Thanks, Darlene Wells, Hi Darlene, we’re sorry to see you go! So $6 for these 4. So, if I don’t choose what goes in my box, will that mean I just get the left-overs? I emailed Oct 1st but never heard back. Thank you! The cardboard box was soaked so it was messy getting everything out of the box. Got my first box today. Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new and they will look into refunding you for the spoiled peaches. Most of the stuff was sold out. Rest assured that if you’ve filled out a ticket with our customer success team that it’s in their queue and they will respond as soon as they can.
Is there a way to do this and if not, will you give customers the chance to double a request for an item at some point in the future? Hi Aja, we’re sorry to hear about the state of your last box! Hi L.B., we’re so sorry to hear about the state of your last box. Just wondering if maybe more thought could be given to the quantities? I was supposed to receive my first box 4 days ago. However, most of what I purchase at the grocery store is not organic, and all of the produce from Misfits Market is organic. It was enough for a bad soup and a salad. They are nothing more than a scam profiting from desperate people during a pandemic.
Thanks! Thank you! On Sept 28 I was charged for my box but it does not show that it was shipped nor delivered and I did not get it on Oct.1. When are you going to add Texas to your destinations? For a family of 7, we spend less than $700 each month on all our groceries, toiletries, and household items, while using nearly all organic and all-natural products.
I had my box all done but thought I’d check to see if there was anything new. Rest assured that if you’ve filled out a ticket with our team, it’s in our queue and we will reply to you as soon as we can. How would I be able to fill my box.
Due to the nature of our rescue business, we have a limited number of each piece of produce for our customized boxes. We’ll let you know via email as soon as we’re in Texas. You’ll be refunded in full. Hi Amy, we currently do not have a call center or phone number for customer service requests, but you can fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. I just keep hoping they will get better. Thank you. I wrote to them and did not get a response, or refund for missing item. I am too busy to have some of these problems and frustrations.
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