The titled "Ring Video Doorbell (2nd Gen)" is the same price, same non-removable battery, and same 1080p, etc., as the "Ring Video Doorbell 2020 Release", so that's why I believe it is indeed the same doorbell with just a new official titled name, and therefore you have the correct security screws. Can I return a spare part kit to Ring? Posted: 12/28/2018. The ones they sent and mine are both torx screws (with a little hold in the hole in the top). Torx Screwdriver Set, Auptah 14Pcs S2 Magnetic Precision Screwdriver Set with Torx and Torx Security Screwdriver, Made In Taiwan Star Screwdriver Set for Xbox Controller, Ring Doorbell, Phone Repair. Where can I get spare parts for my Ring devices?Can I purchase spare part kits in a retail store?Can I just buy the individual part I need?Can I return a spare part kit to Ring?Will the colors of the spare parts match my current Ring device?What parts come in the spare parts kits? Where can I get spare parts for my Ring devices? Did not know what size scews you required : Multiple types of screws included, easy to find the right size screw for your Ring device include Ring doorbell & Ring doorbell 2 & Ring doorbell pro. Also, no chat or email support for Ring? Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. Big on peace of mind. For updated information and additional support resources, please visit our response to COVID-19. Ring Video Doorbell. Skip to main content. You’re seeing this ad based on the product’s relevance to your search query. Hoping someone can help before I contact Ring support. Charging cable; Level; Mounting screws; Screwdriver handle; Screw bit; Drill bit; Spade connectors; Wire nuts; Adapter plate; Adapter plate screws; Security screws; Terminal screws; Window stickers; Ring Video Doorbell Pro. TECKMAN 11 in 1 Torx Screwdriver Set with T3 T4 T5 T6 T7 T8 T9 T10 Security Torx Screwdriver & Tweezer,Magnetic Screwdrivers Precision Repair Kit for Xbox,PS4,Macbook,Computer,Ring Doorbell & Knife 4.6 out of 5 stars 462 save hide report. Probably because there had been a lot of confusion between the older "Ring Video Doorbell 2" model and the "Ring Video Doorbell (2nd Gen)" model (which are indeed two different doorbell models, but both use "2" in their official name). Spare parts kits can be ordered on Ring.com. No. Can I purchase spare part kits in a retail store? Protect your home & watch over what's important from your phone with video doorbells, indoor & outdoor security cameras, alarm systems & more. Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum. Ring Video Doorbell (2nd generation) Charging cable; Mounting crews; Screwdriver handle; Screw bit; Drill bit; Spade connectors; Wire nets; Mounting plate; Security screws; Window stickers; To find out if you have the 1st or 2nd generation Ring Video Doorbell, click here. The kits are listed below along with the parts that come in them: Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.
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